- Corporate Communications Solutions: Workshops and Coaching
Write Compelling
Documents
Shirley Taylor’s Power-Up Your Business Writing Skills
A toolkit for concise, well-structured, reader-friendly messages that get things done
Regularly described as the best writing training ever, you’ll learn how to transform your writing skills and build great relationships. This is a fun learning journey where you’ll help yourself and your reader by writing clear, well-structured messages that get the right response. With lots of creative activities, you’ll all work together to help unleash your writing superpowers and make every word count.
IDEAL FOR
Ideal for everyone who want to write better emails and other business documents
outcomes
- Identify frustrations and challenges in written messages
- Avoid common mistakes in today’s business writing
- Get your points across clearly, concisely and quickly
- Help readers grasp the key points quickly without being overwhelmed
- Use a logical structure that will help you and your reader
- Discover the benefit of using lists and headings
- Use everyday English that sounds human and professional
- Adjust your tone to persuade and influence readers
- Enhance collaboration internally and externally
- Get quicker responses and help get things done
WHY CLIENTS CHOOSE THE 5 CODES WORKSHOP
“This training around simplifying written communication to make it clear, personable and focused has received the most positive feedback for any external training we have ever run for our support staff. The really practical, hands-on and engaging manner of the workshop cemented the learning and quickly developed confidence. Highly recommend!”

Claire Firat
Head of Learning and Development, UWCSEA

Basic-Intermediate
Shirley Taylor’s Power-Up Your Business Writing Skills
Ideal for everyone who wants to write better emails and other business documents.
Employees often feel overwhelmed by fast-changing regulations and new compliance issues. So, how can you make sure employees read and understand what you’ve written? How do you prevent your readers from feeling inundated with details. This hands-on workshop makes it simple with plain English. Discover how to write user-friendly policies and procedures that gain your reader’s support from the start.
IDEAL FOR
Ideal for anyone who wants their policies and procedures to be read, understood and acted on with ease.
outcomes
- Understand the differences in policy, process and procedure content and formatting
- Organise content efficiently to cut writing time
- Avoid lengthy sentences without compromising meaning
- Use clear, specific, concrete wording
- Avoid evasive vocabulary, wordy phrases and corporate jargon
- Create visually appealing documents that attract readers’ attention
- Rely on a simple 3-step plan to make document writing easier
- Craft procedures that make it easy to know exactly what to do and when
WHY CLIENTS CHOOSE THE 5 CODES WORKSHOP
“Awesome, Useful, Insightful, Beneficial, Concise and to the point. Overall satisfaction level: 100%”

Participants
Bank of Singapore

Intermediate-Advanced
Reader-Focused Policy Writing
Designed for anyone needing to make sure that their policies and procedures are clear, concise, structured, engaging and actionable.